This page lists the two contact channels Follow My Site publishes, what each is best used for, and what to include so your first message is enough for us to act on. We do not publish a guaranteed response time anywhere on this site, so this page will not promise one. Messages sent from the email address on your account, with your card link included, take the fewest replies to resolve.
Email: [email protected]
Email is the right channel for anything tied to an account: billing and payment questions, refund requests, login problems, a card that will not load, custom domain setup, or a bug report. Write from the email address you signed up with, and include your card link (followmysite.com/your-name), the phone or browser you were using, and a screenshot if something looks wrong.
For a refund, use the subject line Refund request and send it from the email address on your account. Under our refund and cancellation policy there is a 7-day, no-questions-asked money-back guarantee: email within 7 calendar days of the payment date and we refund in full. Approved refunds are initiated through Razorpay within 2 business days, then take a further 5 to 10 business days to appear, depending on your bank or card issuer.
WhatsApp chat
Open a WhatsApp chat with us (+91 7905665099). This is a chat number, not a voice support line. It suits short questions before you buy: whether a feature is included, which plan fits, or how NFC and QR sharing work. If your question involves a payment, account access, or anything either side may want a written record of, use email instead.
Those two are the only channels we publish. There is no phone support line and no walk-in office address on this site, so please do not wait on one.
Which channel for which question
| Your question | Use this |
|---|---|
| Sales: which plan, what is included, NFC cards | WhatsApp or email |
| Billing, payment failures, invoices, refunds | Email, from your account address |
| Technical issue, bug, card not loading | Email, with card link and screenshot |
| Press, partnership, reseller, bulk NFC orders | Email, subject starting Press or Partnership |
Before you contact us
Most questions we receive already have a written answer, and reading it is quicker than waiting for a reply:
- FAQ: setup, sharing, NFC, account and plan basics.
- Pricing: what each plan includes and what you are charged.
- NFC business card not working: the checklist to run before reporting a faulty card.
- How to program an NFC business card: writing your link to a blank card.
- What happens if you stop paying: what stays live and what stops.
- Digital business card pricing explained: how monthly, yearly and lifetime pricing compare.
Already a customer
Sign in at followmysite.com/login to edit your card, change your details and links, download your QR code, review visits and captured leads, and manage your plan. Your login is emailed to you automatically after payment. If it did not arrive, check your spam folder first, then email support from the address you paid with.
Press and partnership enquiries
Press, partnership, reseller and bulk NFC card enquiries go to the same address, [email protected], with Press or Partnership at the start of the subject line. Tell us who you are, what you want to publish or build, and your deadline. Follow My Site was founded by Ravi Verma, and interview requests reach him through that address.
Billing, currency and legal
Every plan is charged in Indian Rupees (INR) through Razorpay, wherever in the world you are: Monthly at ₹400, Yearly at ₹1,800 and Lifetime at ₹2,900 one time, each 50% off with code FM50 (₹200, ₹900 and ₹1,450). If your card is in another currency, your bank converts at its own rate and may add a fee, so your statement can differ slightly from the rupee figure you approved.
Follow My Site is operated by Tirgiji Tech Solutions Pvt Ltd, based in Lucknow, India. We reply in English, Hindi or Hinglish. Our terms and conditions are governed by the laws of India, and our privacy policy explains how we handle what you send us.